Stupid malfunctioning websites

Sorry I've been gone for awhile. Things have been pretty crazy at work, etc. Speaking of work, I just spent all day ordering books off of a vendor's website, only to have the site malfunction and my entire cart of purchases disappear. A whole day's worth of work, wasted. Needless to say I'm not a happy camper, and I'm afraid I sent them a rather nasty e-mail. Hopefully it will get them to look at the problem though. If you are a primarily online vendor, then your website should be working 100% no excuses. I hate it when something like that ruins my day.